Selling Basics
This is a short list of our most Frequently Asked Questions. For more information, please Contact Us!
When I submit a listing, how long will it take before it is online for all to see?
The system takes anywhere from 20 minutes to 24 hours to upload your listing.
How do I register with Exceptional Skin?
Click on the "Register" tab located in the top right corner of our site.   Enter in your registration information and read our User Agreement.
How much does it cost to list an item on Exceptional Skin?
You can list your item for FREE when you invite 3 colleagues via email to visit our site.   You simply provide 3 colleague email addresses and Exceptional Skin will send them an invite to visit our site. Or if you choose not to invite colleagues, a $5.00 listing fee is applicable.
What if I can't find a listing for a particular item I need?
If the item is not currently listed for sale, registered users can request a notification email from Exceptional Skin that will be sent to you as soon as the desired item is listed.  Just login, click on the Member Area tab, then New Listing Requests, then Email Me Specific New Listings.  Submit the item specifics in this section and you will receive an immediate email notification as soon as the item is listed.
I don't have time to list my equipment for sale. Will Exceptional Skin do this for me?
Absolutely.   We know your time is valuable, which is why Exceptional Skin provides a Listing Service for its members.   We will list your equipment, upload your photos and monitor the listing for you.   The fee for this service is $100.00. To take advantage of this time-saving service, login, click on My Listings, then choose Pay Exceptional Skin to Post My Item.
I added photos and/ or videos to my listing and I do not see them. What could be the reason?
You can upload image files(jpg, png, gif, bmp) only, each having maximum size of 100MB and our supported video formats include: flv, mp4, avi, mov, mts, mpg, wmv, 3gp, 3g2, m4v.   Check to make sure your attachments meet these requirements.    Also please check to make sure they did not include any personal information in the form, including but not limited to, logos or watermarks.
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